FrankdomPrivacy Notice
1. Who we are
Frankdom Hub Services Limited (RC 9643567), registered in Ogun State, Nigeria ("Frankdom", "we", "us"), runs this website and the products listed on it. Contact us at hello@frankdom.net or on WhatsApp at +234 805 389 7631.
2. What this notice covers
This notice covers this website and the enquiries you send us by email, WhatsApp, LinkedIn or other social media. Our products (SchoolOS, Lessons, Edutech, Connect and Trust) handle personal data under their own terms. Where a school uses our software, the school decides what pupil and staff data to enter and is responsible for it, and we handle that data on the school's behalf.
Product privacy notices
Each product has its own notice: SchoolOS, Lessons, Edutech, Connect and Trust.
3. What we collect
- Details you give us: your name, phone or WhatsApp number, email address, organisation and the content of your message.
- Technical data collected automatically: your IP address, browser and device type, the pages requested and the date and time, held in our hosting provider's logs.
We do not use advertising trackers or analytics cookies on this website, and you do not need an account to use it.
4. How we use it
- To reply to your enquiry and arrange demos.
- To send information you asked for about our products and services.
- To keep the website secure and working.
- To meet our legal obligations.
5. Our legal basis
Under the Nigeria Data Protection Act 2023, we rely on your consent, on steps needed before entering a contract, on our legitimate interests (for example responding to enquiries and keeping the site secure), and on legal obligations. If we contact an organisation about our services, we do so on the basis of our legitimate interest in reaching organisations that may benefit. You can opt out at any time by replying "no" or emailing us, and we will stop.
6. Who we share it with
We do not sell personal data. We use service providers to run our business, such as website hosting, email, messaging (including WhatsApp) and web fonts. Google Fonts receives your IP address when a page loads. We may also share data where the law requires it.
7. Transfers outside Nigeria
Some of our providers are based outside Nigeria. Where we transfer data abroad, we do so as the Nigeria Data Protection Act allows and rely on appropriate safeguards.
8. How long we keep it
We keep enquiry details only as long as we need them for the purpose they were given, then delete or anonymise them. You can ask us to delete your details sooner.
9. Security
We use reasonable technical and organisational measures to protect personal data. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
10. Your rights
You may ask us to give you a copy of your personal data, correct it, delete it, restrict its use, or stop using it for direct marketing. You may also withdraw consent you gave us, and you may ask for your data in a portable format where that applies. To use any of these rights, email hello@frankdom.net. You also have the right to complain to the Nigeria Data Protection Commission.
11. Children
This website is not aimed at children under 18. Our school products process pupils' data only through the schools that use them.
12. Links to other sites
Our pages link to our products and to other sites, including WhatsApp and LinkedIn. We are not responsible for how those sites handle your data.
13. Changes to this notice
We may update this notice. The date at the top shows when it last changed.
14. Contact
Frankdom Hub Services Limited, RC 9643567, Ogun State, Nigeria. Email hello@frankdom.net. WhatsApp +234 805 389 7631.