FrankdomEdutech Privacy Notice
1. Who is responsible
Each school that uses Edutech decides what pupil data to enter and is responsible for it. Frankdom Hub Services Limited provides the software and handles the data on the school's instructions. Our data protection contact is the founder of Frankdom Hub Services Limited (RC 9643567), Ogun State, Nigeria, at hello@frankdom.net.
2. What data is held
Pupil names and classes, scores and grades, teachers' remarks, a parent or guardian's name, WhatsApp number and email address, and the principal's name and signature or school stamp.
3. Why we use it and our legal basis
To produce report cards, to let the principal approve them, and to send them to parents. We handle the data on the school's instructions and under our agreement with the school. The school is responsible for having a lawful basis for the data it enters.
4. AI-assisted remarks
A teacher can ask Edutech to draft a remark. Only the class, the chosen tone, the average and the subject scores and grades are sent to an AI service. The pupil's name, the term and the parent's phone number and email are not sent. The teacher reviews, edits and approves every remark before it is final.
5. Delivery to parents
Report cards reach parents through a private link on their child's school portal and through WhatsApp, which is run by Meta. Schools should ask parents to agree to receive reports on WhatsApp.
6. Who sees it
The school's authorised staff, and Frankdom staff only when needed to run or support the service. We use cloud hosting and database providers to run Edutech, and schools can ask us for a list of them. We do not sell personal data.
7. Where it is stored
Edutech data is stored in Ireland. Our hosting provider encrypts data in storage and while it travels over the internet. Some of our providers store or process data outside Nigeria. Where that happens, we rely on the safeguards the Nigeria Data Protection Act allows, such as contract terms with those providers.
8. How long we keep it
While the school is our customer. We return or delete the school's data within 30 days of the school leaving, and copies in backups are removed within a further 90 days.
9. Children's data
Report cards describe children, so their data needs extra care. Schools should tell parents how reports are produced and sent.
10. Your rights
Parents and staff should first ask their school. You can ask to see, correct or delete your personal data, ask us to restrict how we use it, object to how we use it, withdraw consent you have given, and ask for a copy in a portable format where that applies. Write to hello@frankdom.net. The founder reads these messages and replies within 7 days. You may also complain to the Nigeria Data Protection Commission.